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- About Crane Aura
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About Crane Aura
Do you have retail store locations?
We operate exclusively online. Our pieces are prepared in collaboration with established Taoist temples in China and shipped directly to you.
What makes Crane Aura different?
Crane Aura combines traditional Taoist philosophy with modern design. Each piece is created with intention, inspired by energy balance principles, and prepared with care—making it more than just jewelry.
Personalization & Process
How does the personalization work?
We use your birth details and personal intention to interpret your energy through the Five Elements, then create a bracelet designed to support balance and harmony.
Can I request a specific intention?
Yes. You can choose intentions such as balance, protection, love, clarity, or prosperity. Simply leave a note at checkout or contact us.
Is there a ritual involved?
In some cases, pieces may be prepared through traditional practices in authentic settings, guided by trained practitioners. This adds symbolic meaning and intention to your piece.
Product & Materials
Are your crystals natural?
Yes. All crystals are 100% natural. Variations in color and texture are normal and make each piece unique.
Will my bracelet look exactly the same?
Each piece is one of a kind due to natural materials, but the overall design and intention remain consistent.
What do different crystals represent?
Different stones are traditionally associated with qualities such as balance, clarity, confidence, or protection. If you're unsure, we can guide you.
Usage & Care
How should I wear my bracelet?
Wear it daily as a reminder of your intention and balance.
Can I wear it in water?
We recommend removing it when showering or swimming to preserve the materials.
How do I care for it?
Avoid chemicals, store it safely, and clean gently when needed.
Orders & Shipping
Where do you ship from?
All orders are prepared in China and shipped worldwide.
How long does delivery take?
US: 10–20 business days
Europe: 12–25 business days
Other regions: varies Tracking is provided after shipment.
Europe: 12–25 business days
Other regions: varies Tracking is provided after shipment.
Do you offer international shipping?
Yes, we ship worldwide.
Orders & Shipping
What is your return policy?
Returns are accepted within 30 days for unused items.
Please note:
Natural variations are not defects
Personalized items may not be eligible for return
Please note:
Natural variations are not defects
Personalized items may not be eligible for return
Gifting
Is this suitable as a gift?
Yes. Each order comes in a ready-to-gift package.
Can I send it to someone going through a difficult time?
Absolutely. Many customers choose our pieces as meaningful gifts of support, balance, and intention.
Support & Contact
How can I contact you?
You can reach us via email or the contact form.
We typically respond within 24–48 hours.
Can I get personal guidance?
Yes. If you’re unsure what to choose, contact us and we’ll help recommend a suitable piece.